This support page contains some high level technical product information. As a GroupTalk customer you can log into the Knowledgebase to get access to more information. You can also find more information about GroupTalk on our YouTube channel.
The User Guide for web admin is accessed from within the web admin via the HELP "?" icon in the top right corner:
The User Status feature is a way for users to signal their status to other GroupTalk users. User available statues is defined in the administration portal by name and optionally a color. See userguide